The quick turnaround reality

We work fast! Since your custom stickers go into production after a minimum of 16 hours , we have a pretty tight window for changes or cancellations.

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Cancellation policy

Within 16 hours: No problem! Email us and we'll cancel your order with a full refund (minus payment processing fees).

After 16 hours: Once we've started production, we can't cancel or refund orders since your stickers are already being made specifically for you. This helps us keep our speedy turnaround times and fair pricing.

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What about mistakes?

Our mistake? We'll absolutely fix it! Wrong size, printing error, or damage during shipping – we'll replace it at no cost to you.

Design issues? If there's something wrong with how your design turned out, send us photos within 7 days and we'll work with you to make it right.

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EU Consumer rights

14-day return period applies – but since these are custom-made products created specifically for you, they're exempt from standard return policies under EU distance selling rules. We're always happy to help resolve any genuine quality issues though!

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The bottom line

We want you to love your stickers! If there's ever a real problem with quality or our service, just get in touch and we'll work something out.

Questions about your order? Email us at support@slaptags.xyz, the sooner the better!